Is this woman clueless?

Had to share this. Do I know nothing about parrots or is this woman off her rocker.Gilmore never lost his tail feathers like that. Have had him for almost nine years. By the way Gilmore’s b-day tomorrow (nov 24) HAPPY B-DAY GILMORE!!!https://www.youtube.com/watch?v=1YtmaMRYvLU

I have Tiko 7 years and I never actually notice if she is moulting neither does my mam lol.

Poor thing is plucking, not molting. And yes, she is pretty clueless…